Job Vacancy – Receptionist

The role will be on a job share basis, the shift being 1.5 days per week, Friday 4pm-7pm and Saturday 8am until 4pm with potential additional hours covering annual leave/sickness.

We are in the process of securing a satellite venue therefore we may be able to offer more hours in the future.
The role will start the 8th September 2017

As a Receptionist, you will be responsible for working front of house, and dealing with customers over the phone and face to face. Reporting to the Office Manager, providing outstanding and professional customer experience to all customers. Your main duties and responsibilities will include, but will not be limited to:

• Delivering all round excellent customer service
• Answering queries from customers both via email, phone and
• face to face
• Responsible for dealing with customer complaints right through to resolution with the support of your management team
• Supporting other areas of the business as and when required
• Dealing with gymnasts minor injuries
• Any other adhoc duties

To be considered for the Receptionist position you must possess the following key skills and experience:

• Strong demonstrable experience in Customer Service Administration
• Flexible and able to work in a fast-paced environment
• Knowledge of Microsoft packages
• Excellent telephone manner
• Must be helpful and polite
• Outstanding communication skills, both written and oral
• Excellent Customer Service skills
• Strong organisational skills, ability to manage time well
• Great attitude

If you are interested in the Receptionist position please contact jobs@leedsgymnastics.com by 18th August 2017.